Overview
Behaviour analytics platform providing session recordings, heatmaps, and on-site surveys. Captures mouse movements, clicks, scrolls, and form inputs in real time. Now part of Contentsquare. Among the highest-risk analytics tags - session recordings can inadvertently capture sensitive personal data displayed on screen.
Detection capabilities
- Signature count
- 6
- Detection methods
- network
- Property types
- hostnamepathnamewebsocket_event
Performance impact
Performance Impact
- Script size
- 55 KB
- Requests per page
- 6
Common mistakes
- 1Not configuring input field suppression - passwords, card numbers, and personal details can be captured by default
- 2Deploying without explicit consent, treating it as basic analytics when session recordings are more intrusive processing
- 3Leaving default data retention periods that may exceed what is necessary for the stated purpose
- 4Not informing users their sessions are recorded - violates GDPR transparency requirements (Articles 13/14)
- 5Using on pages with sensitive data (health, financial) without a data protection impact assessment
Related services
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